For a smooth process in the interest of our customers, we use the services of professional logistics service providers and deliver centrally from our logistics center in Berlin, Germany, to the countries of the European Union.

The delivery always takes place from Monday to Saturday with one of our shipping partners, DHL or GLS.

The processing time for incoming orders is about two working days. The delivery time for Germany is currently about two days.

Where can I have my order delivered to?

We deliver to these addresses:

  •     Your desired address within Germany and Austria
  •     DHL Packstations (DHL Paketshops cannot be selected as delivery address)

Contactless delivery

Our shipping partners DHL and GLS offer contactless delivery. You will always receive a parcel notification message from them.

Note: Due to the COVID-19 pandemic and the resulting increased parcel volume, it may happen that the delivery takes a little longer. We ask for your understanding in the name of our logistics partners.